Learning and Assessment Kit-CUAGRD516 Develop graphic design practice to meet industry needs CHC aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour SIRCCPM002 Coordinate a pharmacy quality system SIRCCPM003 Lead and develop pharmacy teams SIRCCPM004 Manage pharmacy sales and service delivery SIRCCPM005 Manage pharmacy premises

Units of competency FWPCOT3226 Assess timber for manufacturing potential FWPCOR2205 Follow WHS policies and procedures TLID1001 Shift materials safely using manual handling methods FWPTMM2205 Cut material to length and angles FWPCOT3234 Cut material using CNC sizing machines * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas BSBCRT413 Collaborate in creative processes BSBCRT403 Explore the history and social impact of creativity BSBSTR301 Contribute to continuous improvement BSBSTR401 Promote innovation in team environments BSBLDR413 Lead effective workplace relationships BSBMKG437 Create and optimise digital media BSBESB301 Investigate business opportunities If you require RPL Kits with comprehensive benchmarking

operate and maintain planing and finishing machines MSFFM3016 Set up

Core units BSBWHS201 Contribute to health and safety of self and others SHBBCCS001 Advise on beauty products and services SHBBMUP002 Design and apply make-up SHBXCCS001 Conduct salon financial transactions SHBXCCS004 Recommend products and services SHBXIND001 Comply with organisational requirements within a personal services environment SHBXIND002 Communicate as part of a salon team SIRRMER001 Produce visual merchandise displays SIRXIND003 Organise personal work requirements SIRXSLS001 Sell to the retail customer Elective units BSBSUS201 Participate in environmentally sustainable work practices ICTWEB201 Use social media tools for collaboration and engagement SHBBMUP001 Apply eyelash extensions SHBBRES001 Research and apply beauty industry information SHBBSKS001 Pierce ear lobes If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-CUAGRD516 Develop graphic design practice to meet industry needs CHC aggressive or abusive customers SIRXCEG009Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to